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Shipping & Returns

SHIPPING DETAILS

Most orders are shipped via Canada Post with tracking. This will allow you to track your order as it ships to your location.

Smaller items like enamel pins, keychains, grab tabs will be shipped via Canada Post letter mail, which does not include tracking.

 

If your order includes a large item (collar/leashes) and a small item, the order will be shipped out via Canada Post with tracking.

Within Canada: 4-7 business days

To United States: 5-10 business days

 

If you do not see the country of your choice listed, feel free to reach out for a shipping quote.

RETURN & EXCHANGE POLICY

Unfortunately, all orders will be final sale due to the collars and leashes being custom. Please ensure to measure your pets neck size precisely before placing an order.

If you have any issues with your order, please contact us and we will be happy to assist you.

FREE SHIPPING OVER $150 (CANADA & US)

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